The client firm based in the US, working with high net worth individuals, investment firms, and large corporations.
Challenges
The over-burdened analytics team was unable to keep up with the increasing demand for data analytics reports and dashboards. The client’s data analytics teams were unable to keep up with Sales demands for timely, accurate information.
- Decision-making process required a lot of guesses without the reports to support decisions
- Narrow bandwidth on the in-house analytics resulted in reports being dropped or not created at all
- Needed specific analytics across certain product portfolios to identify sales opportunities and how they could improve in new region
Solution:
UBS Intelligence consultants partnered with the client and implemented a program control model and introduced new reporting solutions.
- Implemented project control and planning methodologies
- Set up monthly meetings with the managers to discuss their ongoing needs.
- Built an analytics dashboard that provided real-time updates and snapshot of potential opportunities to the client
- Generated business analytics from scratch for new business regions
- Key components of data from three different sources were married together, creating usable and digestible analytics
- Incremental implementation incorporating feedback from senior management
Business Impact:
- UBS solution improved and reinstated reporting of sales data crucial for business decision making.
- Helped save several hundred hours from the reporting and automation process
- Freed up the Manager, Data Analytics and his team to focus on a strategic focus
- Re-implemented key reports which were dropped due to lack of bandwidth